OUR SERVICES

We work at the community level to understand and address barriers to opportunity. Our approach is grounded in evidence-based problem-solving, focusing on improving processes, design, and planning to expand access. By incorporating a range of perspectives, we help create solutions that foster engagement and opportunity for all.

REAL IMPACT.

What We Offer:

  • Curriculum-guided & participant-led

  • Strengths-based environment

  • In-session practice and discussion

  • Group exploration & reflection

  • Awareness of social identities and systems

EIA supports participants in learning problem-solving approaches and scenario-based decision-making strategies and supporting emerging leaders in developing roadmaps for implementing CoC changes in their organizations. Coaching Circles can target existing community-based leaders, emerging leaders, and changemakers.

FACILITATION

What We Offer:

  • Advisory Boards & Committees: EIA facilitates committees and provides tailored technical assistance to support their work. We help develop work plans that align with the goals of the organization, committee, and community, ensuring clear direction and purpose. Additionally, we assist in the implementation process and offer data, research, and analysis to inform decision-making and drive progress.

  • Leadership and Human-Centered Training: Guiding complex conversations - Change is hard. We use a compassionate and structured approach to help facilitate hard conversations at a local level.

EIA engages with important stakeholders ranging from Executives, Frontline Staff, and the Communities that are served to identify gaps, strengths, needs, and interests to create a variety of curated products that include: Multi-Year Strategic Plans and Action Plans.

STAKEHOLDER ENGAGEMENT

Effective policies and procedures are the backbone of any successful organization. Our team provides thorough documentation review services to ensure that your policies are not only compliant but also clear, concise, and aligned with the best practices for your organization.

POLICY & PROCEDURE DOCUMENTATION REVIEW

What We Offer:

  • Policy & Procedure Evaluation: We conduct a comprehensive review of your existing policies and procedures to ensure they are up-to-date, compliant with regulations, and aligned with organizational goals.

  • Risk Assessment & Mitigation: We identify any gaps, ambiguities, or potential risks in your documentation and provide recommendations for improvement.

  • Compliance & Regulatory Alignment: Our team ensures that your policies adhere to all relevant local, state, and federal regulations, helping you avoid legal or operational pitfalls.

  • Custom Solutions & Best Practices: We help tailor your documentation to fit your unique needs, incorporating industry best practices and enhancing clarity for better employee and stakeholder understanding.

COMPREHENSIVE CONTINUUM OF CARE (CoC) SOLUTIONS

We specialize in both qualitative and quantitative research to support and enhance Continuums of Care across the country. Our research provides valuable insights that help shape effective care strategies, improve outcomes, and drive informed decision-making at every level.

What We Offer:

  • Program Design & Implementation/Re-Design

  • Coordinated Entry Reimagining

  • Technical Assistance:

    • EIA provides curated training programs and technical support to help communities make meaningful progress in preventing and ending homelessness. These services are offered based on availability, capacity, and the unique needs of each community we serve. Technical assistance can be provided nationwide both in-person and virtually.

  • Compliance & Best Practices

  • Capacity Building

    • Grants and financial management assessments.

    • Strategies to maximize existing resources.

  • Research & Needs Assessment

    • Data-Driven Insights: Conducting qualitative and quantitative research to assess community needs, identify gaps in care, and inform program development.

    • Outcome Measurement & Evaluation: Evaluating the effectiveness of care programs, assessing client satisfaction, and identifying areas for improvement to optimize outcomes.

  • Documentation Review of Policies and Procedures that directly impact housing outcomes for people.

    • The EIA approach involves meticulously reviewing foundational CoC policies, such as Coordinated Entry Systems and Written Standards, to identify areas that require reform and alignment with the community's objectives, fair housing, and Continuum of Care best practices. We champion an end-to-end decision-making process that recognizes the uniqueness of each community and emphasizes the importance of merging "Data Points" with "Human Points." This activity can be completed remotely or with an on-site visit, allowing EIA to engage directly with the community and redesign processes as needed.

CRISIS MANAGEMENT

We offer comprehensive crisis management services designed to help organizations navigate and recover from unexpected challenges.

Our Approach to Crisis Management: We take a proactive, strategic approach to crisis management that helps mitigate risks, protect your reputation, and ensure business continuity.

What We Offer:

  • Crisis Planning & Preparedness: We help you create a tailored crisis management plan to ensure you're ready when the unexpected happens.

  • Real-Time Response: In the event of a crisis, we offer immediate response strategies, managing communication, operations, and stakeholders.

  • Reputation Protection & Recovery: We work to safeguard your organization’s reputation and guide you through the recovery process, ensuring you emerge stronger.

  • Post-Crisis Evaluation: After a crisis, we assist in assessing your response, learning from the experience, and refining future strategies.

We help organizations foster a balanced, healthy, and highly engaged workforce. We offer comprehensive solutions that align employee well-being, organizational culture, and operational efficiency to ensure your team thrives both personally and professionally.

WORKPLACE EQUILIBRIUM

What We Offer:

  • Employee Well-Being Programs: Tailored wellness initiatives that address the physical, mental, and emotional health of employees, creating a supportive environment that encourages self-care and personal growth.

  • Mental Health Support: Strategies and resources to support mental health in the workplace, reducing stress, improving resilience, and providing access to counseling and resources.

  • Work-Life Balance Strategies: Tools and solutions to help employees find a harmonious balance between their personal and professional lives, preventing burnout and fostering long-term satisfaction.

  • Collective Belonging: Programs designed to create a sense of belonging, community, and connection within your organization, ensuring all employees feel valued and engaged.

  • Leadership Development: Empowering leaders with the skills and tools to foster balance within their teams, ensuring clear communication, empathy, and support for individual well-being.